Privacy Policy

Helpful Neighbor Nebraska respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request help, contact us, or submit a form.

Information We Collect

Helpful Neighbor Nebraska may collect basic contact information that you voluntarily provide, including your name, phone number, email address, city, service request details, appointment preferences, presentation request details, and any message you choose to send.

We may also receive basic website usage information, such as pages visited, browser type, device type, and general traffic information, depending on the website platform and analytics tools used.

How We Use Information

We use the information you provide to:

• •Respond to your questions
• •Schedule tech help appointments
• •Follow up about scam checks or service requests
• •Respond to presentation or workshop requests
• •Improve the website and services
• •Communicate with you about Helpful Neighbor Nebraska services

We do not sell your personal information.

Client Feedback

If you submit feedback or a testimonial, Helpful Neighbor Nebraska will not publish your name, quote, or story without permission. Any public feedback will be reviewed before being added to the website.

You Stay in Control

You enter your own passwords, verification codes, financial information, and identification whenever possible. Helpful Neighbor Nebraska guides you through each step but does not keep your passwords, financial details, identification documents, or password-manager recovery information. No changes are made without your permission.

• •You enter sensitive information yourself
• •Nothing changes without your permission
• •Passwords and recovery information are not retained
• •Guidance is educational, not legal or financial advice

Scam Check Requests

If you contact Helpful Neighbor Nebraska about a suspicious message, email, call, pop-up, link, or online situation, please avoid sending sensitive information such as full passwords, Social Security numbers, bank account numbers, full credit card numbers, or private login codes.

Helpful Neighbor Nebraska may help you understand possible scam warning signs, but you are responsible for deciding what actions to take with your accounts, banks, devices, and personal information.

Third-Party Links and Forms

This website may link to third-party tools such as appointment forms, presentation request forms, email links, scheduling tools, or other external services. Those third-party services may have their own privacy policies and practices.

Email and Phone Communication

When you contact Helpful Neighbor Nebraska by email, phone, or form, we may use your contact information to respond to your request. Standard email and phone communications may not be fully secure, so please do not send sensitive private information unless specifically necessary.

Data Protection

Helpful Neighbor Nebraska takes reasonable steps to protect the information submitted through the website and forms. However, no website, email system, or online service can guarantee complete security.

Children's Privacy

Helpful Neighbor Nebraska does not knowingly collect personal information from children. Services are intended for adults, families, seniors, organizations, and community groups.

Changes to This Policy

Helpful Neighbor Nebraska may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

For questions about this Privacy Policy, contact: